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Contact information

St-Elisabeth site - Uccle
02-614 20 00
St-Michel site - Etterbeek
02-614 30 00
Bella Vita Medical Center - Waterloo
02-614 42 00

Prepare for your hospitalisation



What do you need to bring?

By preparing your hospitalisation, you will make your stay much easier. Read this information before staying in the Europe Hospitals:

Booking and pre-admission

If possible, we advise you to make a pre-admission (on site or by phone). This will give you the necessary information about room prices, deposits, your insurance, etc.

You can go to admissions after your consultation. We are open from Monday to Friday from 07.00 AM to 18.00 PM and on Sundays and public holidays from 13.30 PM to 17.30 PM.

To contact us:

  • admission.se@cdle.be or 02.614.26.57 and 02 614 26 52 for pre-admissions on site St-Elisabeth
  • admission.sm@cdle.be or 02.614.36.59 and 02 614 36 57 for pre-admissions on site St-Michel

For admission

  • An identity document: your identity card, passport, card ISI+ or birth certificate for newborns
  • the address and phone number of your emergency contact person
  • payment means (réquisitoire) provided by the Public Centre for Social Welfare (CPAS) or your insurance company (if any), or your supplementary insurance card
  • an advance calculated on the basis of your room choice (only by bankcard)

In the event of a work accident

  • name and address of your employer
  • name and address of your insurance company
  • insurance policy number

For the hospital doctor

  • a letter sent by your attending physician (if any)
  • all medical documents relating to your state of health (blood group card, xrays, results of medical examinations...)
  • your usual and/or recent medication
  • your work incapacity certificate (confidential document that was given to you by your health insurance fund)

Personal belongings

  • sleepwear, undergarments, dressing gown, shoes, slippers etc.
  • toiletries (soap, towels, washcloth, comb, toothpaste, toothbrush, shaving equipment, tissues etc.)
  • books, newspapers, glasses, stationery etc.

We strongly advise you not to bring any valuables, jewellery, or large amounts of money. Some rooms feature a personal safe. The hospital accepts no liability in case of theft or loss (this also applies to glasses, dentures, hearing aids, etc.)

Do not forget

  • to have your work incapacity certificate immediately filled in by your doctor This certificate must be sent, as soon as possible, to your employer and your health insurance fund (or insurance company)
  • warn the post office if you are a pensioner.
  • warn the nurse if a member of your family wishes to spend the night in your room. Note: this is only possible in a private room.
  • warn the nurse on duty when you leave our unit (for example, to have a coffee with your relatives).
  • Meals provided by hospital catering are suited to your specific needs with regard to your hospitalization. The Europe Hospitals accept no responsibility whatsoever in respect of storage, hygiene or quality of food other than that provided by hospital catering. Thank you for your understanding. 
  • Our hospital is home to student nurses, student paramedics and medical assistants, and you are likely to be cared for by one of them. If you do not wish to be cared for by a care provider in training, you can ask them to be cared for by someone else.

More information

Click below for more information about your stay in:

One Day surgical

Click here to have more information to prepare your hospitalisation

One Day Medical

  • Dialysis: Click here to have more information to prepare your hospitalisation
  • Oncology: Click here to have more information to prepare your hospitalisation

Palliative care

Click here to have more information to prepare your hospitalisation


Source: Administration Department - Last update: 11/09/2023

Patient Service
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