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Contact information

St-Elisabeth site - Uccle
02-614 20 00
St-Michel site - Etterbeek
02-614 30 00
Bella Vita Medical Center
02-614 42 00

Visits

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This Friday 16/10/2020, we moved to phase 1B of the Hospital Emergency Plan and, given the contagiousness of the coronavirus, visits must be restricted and stricter rules must be put in place.

 

Visiting hospitalized patients and "COVID-19 negative" - general rules

- Only asymptomatic visitors are allowed;


- Visits are only allowed during the following schedule: from 3pm to 7pm on our two hospital sites ;


- Each visitor must imperatively disinfect his hands at the entrance of the hospital and will receive a mask that he must keep until he leaves the hospital ;


- The mask must cover the mouth and nose and must not be removed in the patient's room;


- The visitor must follow any request from the staff concerning the person being visited and his or her relationship with that person;


- Each visitor must wash his or her hands on entering and leaving the patient's room;


- The rules of social distancing must continue to be respected: keep a sufficient distance (1.5 metres) and limit physical contact as much as possible;


- It is forbidden to bring flowers and/or meals to patients. Only the following are accepted: chocolates, sweets and biscuits in individual and closed packages;


- Only 1 person per day and per patient is allowed. The number of visitors can vary from day to day with a maximum of 1 visitor/day ;


- The duration of the visit is unlimited between 3pm and 7pm ;


- Visitors are not allowed to circulate in the hospital corridors during the time of the visit;


- These rules apply to both private and double rooms.

 

Visit to hospitalised patients and "COVID-19 negative" - exception "Maternity"

At the time of the birth, the partner chooses between 2 types of visiting arrangements:

 

- Staying in the room 24 hours a day for the duration of the hospital stay (if it is a private room). Traffic in the corridors of the maternity ward must be kept to a minimum ; 

 

- If the partner prefers not to stay in the room 24 hours a day, he or she may visit once a day without any time limit. In this case it is not possible to spend the night in the room. The visit can only take place in the room, not in the corridors. Additional visits are not allowed;

 

- Children are not allowed.

 

Visit to hospitalised patients and "COVID-19 negative" - exception "Neonatology"

- Visits may not exceed the concept of the family bubble* as defined by the authorities.

* You can have close contact with a maximum of 1 person, always the same person. A distance of 1.5 metres is then not necessary. Children under the age of 12 and people with whom you live together are not taken into account.

Visit to hospitalised patients and "COVID-19 negative" - exception "Paediatrics"

  • Visits may not exceed the concept of the family bubble* as defined by the authorities.

  • A parent or tutor can choose between 2 types of visits in the event of a hospitalisation:
    1. Staying in the room 24 hours a day for the duration of the hospital stay. Movement in the corridors of the paediatric ward must be kept to a minimum. If the parent or tutor prefers not to stay in the room 24 hours a day, he or she may visit the room once a day without any time limit. In this case, it is not possible to spend the night in the room. The visit can only take place in the room, not in the corridors. Additional visits are not permitted.
    2. If one parent stays overnight, the other parent or a second adult may visit once a day during official visiting hours. During the day, visits are permitted from 3pm to 7pm and the duration is 1.5 hours. Additional note: if another parent decides to take over even temporarily he or she must also be given a screening questionnaire.

  • Only adult visitors are allowed;

  • Paediatric activities are interrupted until further notice.
     

    * You can have close contact with a maximum of 1 person, always the same person. A distance of 1.5 metres is then not necessary. Children under the age of 12 and people with whom you live together are not taken into account.

Visit to hospitalized patients and "COVID-19 negative" - exception "Intensive Care"

  • Only one person per day and per patient ;
  • The visitor may vary from day to day. He belongs to the family bubble* as defined by the authorities ;
  • The duration of the visit is limited to a maximum of 1 hour between 2.30 and 3.30 pm and/or 6.30 and 7.30 pm.

* You can have close contact with a maximum of 1 person, always the same person. A distance of 1.5 metres is then not necessary. Children under the age of 12 and people with whom you live together are not taken into account.

 

Visit to hospitalised patients and "COVID-19 negative" - exception "Patients at the End of Life"

  • Only one person/day belonging to the family bubble and a maximum of one other but always the same person;
  • However, the doctor or the care team may grant an exemption to ensure that the separation is carried out in a dignified manner

Visit to hospitalized patients and "COVID-19 negative" - exception "Psychiatry"

If therapeutic leave is granted :

  • Only one authorised visit belonging to the family bubble as defined by the authorities;
  • No weekend outings.

 

Visit to hospitalized patients and "COVID-19 positive"

- Visits are not allowed;
- Personal belongings must be left at the reception desk and nurses must come and collect them at the reception desk;
- If a person enters the Emergency Department unaccompanied and needs to be hospitalised and/or operated on, a single visit to the COVID-19 patient can be organised, if indispensable, with prior approval from the Management and according to strict visiting arrangements.

Even for a COVID-19 patient, it must also be possible for family members to be able to say goodbye to him/her at the hospital. A maximum effort must be made to ensure that first-degree relatives are able to say goodbye to their end-of-life family member. We therefore ask you to respect the following measures:


- A maximum of 2 adult persons will be admitted, during a single visit to the patient ;
- The visit is limited to 1 hour as far as possible;
- Family members are not allowed to touch the patient and must wear personal protective equipment (PPE).