Mission, vision, values
About us
The Europe Hospitals are a leading hospital group serving the city of Brussels and its surrounding areas. As a multilingual general hospital, we offer comprehensive care at our three sites: St-Elisabeth in Uccle, St-Michel in Etterbeek/European Quarter and the Bella Vita Medical Center in Waterloo.
Calling on the expertise of over 300 specialist physicians and 1,800 members of staff, we pride ourselves on providing highly personalised care to around 2,500 patients every day. From accurate diagnoses to the most advanced forms of treatment, we combine state-of-the-art medical technology with contemporary infrastructure to deliver high-quality dedicated care with highest safety standards and excellent comfort. For each and every patient. Every day.
Our values
Patient first
We prioritise the patient's well-being and needs in every decision and action. Organising care around the patient's own needs and preferences. This value-based approach aims to personalise care around each individual, ensuring a patient experience that is centred, respectful and responsive to their wishes.
United in care
We develop an open and respectful collaborative working environment for all. As a hospital, we are an essential link in the overall care pathway, working closely with internal and external care providers. Quality care is a shared responsibility, where we are all equal partners, each contributing our strengths and expertise. We work together as a strong, united team, including patients, their families and our external care partners.
Engagement
We are driven by dedication to our profession, which leads us to act with heart and determination and to continue to learn and excel in the art of caring.
Challenging the status quo
We are working today for the future and dare to innovate in order to build customised quality care. We remain committed to excellence. With a critical and open mind, we constantly question the way we operate in order to improve and provide the best possible care.
Our mission
The Europe Hospitals provide a comprehensive and integrated range of healthcare services in Brussels and the surrounding area, and are actively involved in improving the health of the population.
Our vision
Our aim is to establish a high standard of innovative, high-quality, community-based healthcare on a human scale:
- By using the most advanced medical technologies,
- By promoting internal and external multidisciplinary collaboration to achieve correct diagnosis and effective treatment,
- By adopting a personalised, holistic approach to patients,
- Focusing on both prevention and treatment,
- By offering a comfortable and appropriate infrastructure,
- Stimulating the development and well-being of all.
