EUHOS: First Belgian hospital to integrate AI into its EPR for cardiology pre-consultation

Uccle, 21/01/2026 – In a bid to remain at the forefront of innovation and improve the quality of care, the Europe Hospitals launched a pilot project last November for AI-assisted pre-consultation history-taking in the Cardiology Department via the Previsit.AI platform. Dr Michał Nedoszytko, a cardiologist at the Europe Hospitals who developed the tool, sees only positives: patients who are better prepared for their consultations, time savings for doctors and improved quality of interaction during consultations.

For Dr Michał Nedoszytko, it had become essential to introduce artificial intelligence into healthcare, starting in patients' homes: ‘Before their first consultation with a cardiologist at the Europe Hospitals, patients now receive a secure link via SMS inviting them to complete a pre-consultation questionnaire, i.e. an online medical interview.’

‘Previsit.AI is an artificial intelligence system that talks to patients in a respectful and empathetic manner. It asks patients various questions in order to obtain the information the doctor needs, such as their medical history, current treatments, symptoms, any allergies, vaccinations, etc.,’ explains the cardiologist.

Better-prepared patients

The information transmitted by Pre-Visit is then summarised in a structured manner and integrated directly into the electronic patient record (EPR): ‘Thanks to AI, the information we receive in the patient's file is already transcribed into medical terms and inserted into the correct sections. This provides an excellent guide for our consultation with the patient,’ explains Dr Nedoszytko.

The idea is not for the AI tool to replace the doctor, but rather to improve the efficiency of the consultation. ‘When we saw patients in consultation, they often lacked key information, such as some of their medications, medical history, etc. Thanks to this system, patients are now better prepared for the consultation, which allows us to devote more time to the doctor-patient relationship itself, clinical reasoning and decision-making,’ comments Michal Nedoszytko.

In addition, Pre-Visit speaks around thirty languages, which is a definite advantage given the multicultural nature of the Europe Hospitals' patient base, and doctors can choose the language in which they wish to receive the information collected from patients.

Already more than 50,000 pre-visits

Dr Michal Nedoszytko, also a developer with over twenty years of experience, wrote the first lines of code for Pre-Visit in November 2023. Since then, this AI tool has already proven its worth in several European countries, including Poland, where it originated. In two years, more than 50,000 pre-visits have already been carried out via integrations with major online appointment booking and electronic medical record platforms, such as Doctoranytime (in Belgium and Greece), Mediris (in Belgium) and Docplanner (internationally).

"Previsit.AI is fully GDPR compliant and meets the highest standards for health data protection. At the moment, we are using it in cardiology at the Europe Hospitals. But it can be configured for many specialities. Given the positive feedback from both fellow cardiologists and patients – more than half of whom use it – the idea now is to extend it to other departments in the hospital. In practical terms, the tool is already pre-configured for a whole range of specialities and, within each of these, every doctor can configure it according to their own practice," reports the cardiologist.

And that's not all. The tool is also already designed for follow-up consultations. "In Poland, the system is already being used for follow-up consultations in a scientific context. A study has already been carried out there with a thousand patients. So the tool has a bright future ahead of it. It will complement the telemonitoring we already use, particularly for patients with heart failure. By 2026, AI should be used wherever it can save time while maintaining quality. Here, it even improves the quality of care. It is therefore in our best interest to use it to its full potential," concludes Dr Nedoszytko.

For more information about Previsit.AI:  https://previsit.ai